Additionally, those audiences that your bank must target to fuel growth and remain relevant have become increasingly more complex and diverse. A “one size fits all” approach simply has no place in 21st century marketing. Generational and cultural expectations of the client experience mandate a more deeply personalized outreach that acknowledge who they are, what kind of information they need to hear and how they prefer to hear it.
As former bank executives, we understand the challenges inherent in creating, executing and measuring good marketing. As consultants, we counsel banks on making sure their marketing is closely aligned with their overall strategic plan, to ensure it supports business goals, builds the bank’s reputation and protects it in times of crisis. The broad array of strategic marketing services we offer includes:
- Strategic planning and counsel
- Communications auditing
- Audience analysis
- Corporate and product branding and message development
- Traditional and social media strategies
- Digital and content marketing strategies
- Media training
- Issue and crisis communication planning and preparedness
Community banking, generally, is facing challenges in marketing its value proposition and products in a highly competitive arena. But every community bank is an individual, with unique issues and opportunities. We can help you work through your bank’s specific issues and make the best of your opportunities.